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Please use this identifier to cite or link to this item: http://hdl.handle.net/2080/416

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contributor.authorMahapatra, S S-
contributor.authorKhan, M S-
date.accessioned2007-03-08T08:40:34Z-
date.available2007-03-08T08:40:34Z-
date.issued2007-
identifier.citationEuropean Journal of Engineering Educationen
identifier.urihttp://hdl.handle.net/2080/416-
descriptionCopyright for this article belongs to Taylor & Francisen
description.abstractIn this paper, an attempt has been made to propose a measuring instrument known as EduQUAL for evaluation of quality in Technical Education System (TES). Factor analysis has been carried out on responses obtained through cross-sectional questionnaire survey on various items to validate dimensionality of the instrument and it is found that 28 items loaded above 0.5. Neural network models have been proposed to assess the degree of satisfaction of various stakeholders in TES. In doing so, not only the areas of improvement but also the minimum number of items satisfying all the stakeholders can be identified. Finally, the Quality Function Deployment (QFD) method is used to provide guidelines for administrators of the institutions to prioritize improvement policies needs to be implementeden
format.extent336814 bytes-
format.mimetypeapplication/pdf-
language.isoen-
publisherTaylor & Francisen
subjectService Qualityen
subjectExpectationen
subjectPerceptionsen
subjectCustomeren
subjectEduQUALen
subjectSensitivity Analysisen
titleA framework for analysing quality in education settingsen
typeArticleen
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