Demystifying CBDC Adoption: a Conceptual Exploration of Personal Innovativeness, Anxiety, and Trust

Abstract

As countries worldwide move toward a future without cash, digital transactions, especially mobile payments, are changing how money is handled. Central Bank Digital Currency (CBDC), a digital kind of a nation's currency developed and controlled by its central bank, is at the forefront of this innovation. Despite the fact that several nations have launched pilot initiatives, mainstream user acceptance remains a big challenge. This conceptual study looks into what makes people accept CBDC payments employing the meta-UTAUT model instead of traditional models, including the Technological Acceptance Model (TAM). The model is developed to incorporate essential user-related factors such as personal innovativeness, anxiety, and trust, with a focus on attitude as the main construct. The study lays the groundwork for a thorough research methodology, aiming for empirical observation and validation of these parameters in the near future using “PLS-SEM.” The framework seeks to improve knowledge by digging into the complexities of customer behavior. This inquiry establishes the basis for future empirical research by elucidating the complex connection between attitude, personality characteristics, and trust in relation to the adoption of CBDCs in the growing digital landscape.