Factors Affecting Workforce Agility and Organizational Performance: A Conceptual Framework

Abstract

There is a dearth in the literature regarding agility, precisely the fact that the majority of research centered on the attributes of agile enterprises with little thought devoted to how to advance agile capabilities in the workforce through creativity and innovation. Therefore, an agile workforce is required prnfow1dly to incorporate the commitment to the constant change in tl1e organization in today's dynamic environment. A framework investigating the factors influencing employee creativity and organizational innovation considering "Workforce agility is necessary to develop and examine in order to address the gap in the existing literature. Furthermore, how employee creativity and innovation greatly influence organizational performance in a fiercely competitive market is also essential to investigate. This study seeks to contribute to implementing tl1e workforce agility construct through a compelling conceptual framework based on the dynamic capability view. Moreover, the conceptual paper introduces a new framework for workforce agility that expands on and extends from the existing research. The paper defines workforce agility as tl1e ability of employees to react and adapt to changes quickly and efficiently and to increase the finn's performance and productivity by incorporating employees' creativity and im1ovation. The paper identifies antecedents of creativity and innovation along with their effect on workforce agility and organizational perfo1·mance. This article intends to support leaders and executives in promoting agility in their businesses and increasing awareness of the importance of adapting this framework for better results. The model can be empirically tested in different geographical settings to generalize the findings.