Smart, sustainable and resilient (SSR) healthcare supply chain: A Fuzzy-AHP Approach

Abstract

The smart, sustainable and resilient (SSR) healthcare supply chain has been considered as a crucial element in the healthcare industry. However, existing practices and processes are facing many challenges in real world scenarios along with the absence of very few studies in the SSR in healthcare supply chain. The present study aims to analyze the drivers of implementing SSR healthcare supply chain in the Indian context. The method of fuzzy-Analytical Hierarchy Process (AHP) has been implemented to prioritize the identified factors and subsequently ranking them. The study has found process coordination and integration, flexibilities in HCSC and HCSC information system to be some of the most prioritized factors of implementing SSR healthcare supply chain. Policy makers can make the best of the highly prioritized factors and improve on the least prioritized one to suit the organizational need. The implications and conclusion has been highlighted in the present study.